INTELLIgence Blog

UPK 12.1 Service Pack 2 released

Oracle UPK Release 12.1 Enablement Service Pack 2 was released in October 2015. Service Pack 2 introduces new features to improve the user experience for content authors, project owners, and end...


New Release of Learning Accelerator 9.4 has Arrived

The much-anticipated release of Infor's Learning Accelearator 9.4 has arrived! The latest release contains an array of exciting new features, including support for the most current browsers and...


Use Infor EPAK as Your Training and Support Hub

Infor's EPAK e-learning tool is more than just a powerful way to develop and deliver web-based training. You can use EPAK as your single "go to" hub for all training and support...


New Features in Workforce Performance Builder 9.4

Among an array of exciting new features in SAP's new release of Workforce Performance Builder (WPB) are Cloud access and two new learning modes, Guided Presentation and Free Presentation:


Doing a Needs Assessment to Identify Your Audience

Before you start writing training materials for enterprise software, you need to do a needs assessment, which includes: