INTELLIgence Blog

Determining a Deployment Medium

When you do an audience analysis as part of your needs assessment, keep track of how many users there are in each job role. The job role's numbers help determine what kind of documentation medium...


Leveraging Test Scripts for Training

One of the quickest ways to develop software training materials is to use your test scripts. Don't let a developer or an application consultant tell you that they don't use test scripts: everyone...


Oracle User Productivity Kit (UPK) as a repository for training materials

One of the challenges of providing training support for your organization is keeping track of all of the training resources available to your end users. Often there are multiple places where...


Problems with images displaying in my UPK Player file

Question: Why are images or files are not displaying properly in my UPK Player?

Answer: Occasionally the images or documents you've included in your UPK Player may not...


Prioritizing and Targeting Training Content

When you’re planning your training curriculum for an Enterprise system, you need to analyze: