Training Strategy
At Intelligo, we view the custom training strategy that we develop with you as the road map for your training project. Your training strategy defines how we approach, define, and deliver your training solution.
Intelligo formulates your training strategy based on a comprehensive needs assessment. We know ERP systems, we know adult learning theory, and we have developed our tools and training strategies to fit your needs and budget.
Determining the scope of your project is the first step Intelligo takes in developing our needs assessment.
We evaluate your project including the software packages and features you are implementing. We understand the differences between various software systems and the learning curve required for mastering them.
We look at your project, taking into consideration your users' familiarity with the product. New installations of unfamiliar products tend to require more training than upgrades or implementations of similar products.
Evaluating these factors helps us determine the overall extent of the implementation and the amount of training your users need.
Identifying the available project resources are a key factor in our needs assessment. Projects are a hectic time for everyone. Intelligo knows the software and is usually experienced in your industry, but we still need time with your employees and project team to create a customized training solution.
We evaluate the amount of time your Subject Matter Experts are available to work with our developers on your business processes, we obtain the information we need to create the training materials, and we work with your SMEs to get the materials reviewed and approved.
In designing your training strategy, we gather basic data about your training requirements. We need to know:
- How many people need to be trained
- The number of training locations
- Job turnover rate
- Any special language requirement
- Compliance/regulatory requirement
- Differences between lines of business
- Special skill sets to be trained
- Your internal IT infrastructure
We use this information to begin evaluating appropriate training delivery methods.
Your project timelines determine the type of training solutions available to you. The earlier we can bring our expertise to your project, the more training options are available to you.
We take into account:
- Project Start Dates
- Conference Room Pilot/User Acceptance Testing Dates
- Projected Training Dates
- Go-Live Dates
In addition to the specific project dates, we also evaluate your overall project plan for slippage and delay risks.
Developing a training solution requires Intelligo to evaluate many of your current software applications and versions. We evaluate your supporting software in terms of content storage and delivery. Tools such as UPK and datango contain some internal content management capability; others require the use of a Learning Management System or scheduling tool.
As part of our assessment, we recommend the right tool to fit your needs and budget. We evaluate whether any additional tools might better and more efficiently meet your goals.
Just as every company is different, every training solution is different. Each training solution presents its own challenges and opportunities. Using the information Intelligo gathered from your needs assessment, our veteran team of consultants design a unique and realistic training solution to fit your specific training needs, budget, and timelines. We work with your project manager and team leads to refine the training solution to fit you.
We develop your custom training solution to maximize your Return On Investment. Our solutions may incorporate:
- Classroom or blended classroom training
- Live On-Line training
- A combination of Custom, Standard, or Tailored training
- Any number of E-Learning solutions using applications such as User Productivity Kit (UPK) or datango performance suite
